Support

How can we help?

Questions about one of our apps, a subscription, or the studio? Send us a message and a real person will reply within two business days.

Sending opens your email app with your message ready to go. We use your details only to reply. See our Privacy Policy.

Subscriptions & refunds

Billing, made simple.

In-app purchases and subscriptions in our apps are processed by Apple or Google, so you manage and cancel them there.

iPhone & iPad

Open Settings, tap your name, then Subscriptions. Pick the SBSS app and tap Cancel Subscription. To request a refund, visit reportaproblem.apple.com.

Android

Open Google Play, tap your profile, then Payments & subscriptions → Subscriptions. Pick the SBSS app and tap Cancel. Refunds follow Google Play's refund policy.

Deleting an app doesn't cancel a subscription. Cancel at least 24 hours before your renewal date to avoid being charged for the next period.

Partnerships & press

Working with the studio.

For partnerships, integrations, press, or anything that isn't about app support, email hello@sbs-studio.site. Please note that SBSS Studio doesn't take client or contract development work.