Support
How can we help?
Questions about one of our apps, a subscription, or the studio? Send us a message and a real person will reply within two business days.
- App supportsupport@sbs-studio.site
- Generalhello@sbs-studio.site
- Privacyprivacy@sbs-studio.site
- Legallegal@sbs-studio.site
- CompanySBSS Studio LLC
- AddressWilmington, Delaware, United States
- HoursMonday – Friday, 9:00 – 18:00 ET
Subscriptions & refunds
Billing, made simple.
In-app purchases and subscriptions in our apps are processed by Apple or Google, so you manage and cancel them there.
iPhone & iPad
Open Settings, tap your name, then Subscriptions. Pick the SBSS app and tap Cancel Subscription. To request a refund, visit reportaproblem.apple.com.
Android
Open Google Play, tap your profile, then Payments & subscriptions → Subscriptions. Pick the SBSS app and tap Cancel. Refunds follow Google Play's refund policy.
Deleting an app doesn't cancel a subscription. Cancel at least 24 hours before your renewal date to avoid being charged for the next period.
Partnerships & press
Working with the studio.
For partnerships, integrations, press, or anything that isn't about app support, email hello@sbs-studio.site. Please note that SBSS Studio doesn't take client or contract development work.